The Calcasieu Parish Communications District is accredited through the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA), an independent accrediting authority. CALEA developed internationally accepted public safety standards and administers the accreditation process through which an agency can demonstrate it meet these performance criteria for excellence in management and service delivery.
Besides the recognition of obtaining international excellence, the primary benefits of accreditation is an internationally accepted management model that provides better services, controls agency liability insurance costs, fosters administrative improvements through greater accountability, and increases governmental and community support.
CALEA accreditation program requires agencies to voluntarily comply with 207 state-of-the-art standards in four basic areas; policy and procedures, administration, operations, and support services. Compliance is verified by a team of independent, unbiased CALEA-trained assessors.
The accreditation award is a highly prized recognition of professional excellence.
The Calcasieu Parish Communications District was the first 911 center in the State of Louisiana to receive accredited status and the first to undergo and receive a Gold Standards accreditation, which is an extremely coveted award and only the most elite are able to achieve such an honor. To date, the District is the only public safety agency in the area that has maintained its accreditation.
In January of 2023, CALEA has opened a Public Access Portal allowing the opportunity to provide comments, commendations, and other information regarding the agency’s quality of service or other information relevant to the accreditation process. It can be found at http://cimrs2.calea.org/858
The District initially received its accreditation in 2006 and was reaccredited in 2009, 2012, 2015, 2018 and 2022.