• If you have an emergency, PLEASE DIAL 911 and stay on the line for assistance. 911 Email IS NOT monitored 24/7.
EMERGENCY 911

When It's a Matter of Life or Death

By calling Emergency 911 you can save a life, stop a crime or report a fire. 

911 Tips: What to do when you call

  • In an emergency

  • If someone is seriously hurt or in danger

  • When you need help immediately
  • If someone is unconscious or not breathing

  • If there is a crime in progress

  • When you need the police, fire department, or an ambulance

  • To report a fire, medical emergency, or crime

  • If you witness a car accident with injuries

  • Stay calm – Take a deep breath and try to remain as composed as possible.

  • Listen for a dial tone – Make sure the phone is ready for dialing.

  • Dial 9-1-1 – On a push-button phone, press the numbers 9-1-1.

  • Press “Send” – If you are using a cell phone, press the “Send” or “Call” button after dialing.

  • Speak clearly – Do not nod your head; answer questions with “yes” or “no” out loud.

  • Stay on the line – Do not hang up until the dispatcher tells you it’s okay to do so.

  • Provide the location – Clearly explain where the help is needed.
  • Explain what is wrong – Clearly state the type of emergency (e.g., fire, medical, crime).

  • Describe the type of help needed – Specify whether you need the fire department, police, or an ambulance.

  • Give your name and address – State your name and address loudly and clearly.

  • Answer all questions – Respond to any questions the dispatcher asks to help them understand the situation.

  • Always stay calm and be ready to provide your location and a brief description of the emergency.

  • When there is no emergency
  • For animal-related issues (unless it’s a life-threatening situation)
  • As a game or prank
  • As a joke
  • To practice or test the system

911 Basics: Teaching Children About 911

Enjoy these 911 emergency center coloring pages designed to help children learn about safety and the important role of first responders in a fun and engaging way.
Stay Safe And Informed

Smart 911

No one plans to call 9-1-1, but now you can plan ahead. Be prepared for any emergency by giving public safety the information they need to better help and communicate with you.
Calcasieu Pariish 911 Services

2024 year End Stats

Police Calls

Fire Calls

EMS Calls

Total Calls
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